Requests and grievances
Data rights and deletion
Use this process to ask about personal data, correct an association, remove a Location Site draft, or request deletion.
1. Make a request
Email [email protected] with the subject Breeze Studio data request. Include the restaurant or organization name, Location Site URL if available, the request you want us to handle, and a safe way to contact you.
2. Requests we can handle
- Ask whether Studio holds personal data associated with you.
- Request a summary of that data and how it has been processed.
- Correct inaccurate personal data or an incorrect business association.
- Request erasure of personal data, subject to lawful exceptions.
- Withdraw consent where consent is the basis for processing.
- Request removal or retirement of a generated Location Site draft.
- Raise a privacy grievance or challenge a publication decision.
3. Identity and authority checks
We may need to verify your identity or authority before disclosing, changing, or deleting information. We will ask only for information proportionate to the request. A person requesting changes on behalf of a restaurant may need to show that they are authorized to represent it.
4. What deletion can cover
- generation jobs, status tokens, and non-required operational records;
- generated HTML, screenshots, audits, and derived design artifacts;
- owner-provided logos, media, copy, and contact-routing configuration;
- account and session records if owner accounts are introduced;
- lead-form records and delivery logs if those features are activated.
5. Source material and limited exceptions
Removing information from Studio does not remove the original listing, review, photograph, or social post from Google or another source. You must contact the source platform for that. We may retain a minimal security, legal, fraud-prevention, or deletion-completion record where required, isolated from ordinary product use.
6. Grievance and escalation
Zeno Ventures Pvt. Ltd. will provide an accessible point of contact for privacy questions and grievances. The named grievance role, response service level, appeal path, and internal escalation owner must be formally approved before production launch. Applicable rights under India's Digital Personal Data Protection Act, 2023 and its notified rules will be honored as their provisions apply.
7. Related notices
Read the Privacy notice, Cookie notice, and Terms of use for more context.